Report an incident or injury

There are six types of incidents that must be reported to the Resources Regulator if they arise out of conducting business or performing any activity at a mine or petroleum site. These are:

• the death of a person
• a 'serious injury or illness'
• a 'dangerous incident', as defined in the regulations
• an incident that results in injury or illness requiring medical treatment
• a high potential incident
• certain incidents relating to explosives.

The Work Health and Safety (Mines and Petroleum Sites) Regulation 2022 classifies events that occur at mines as either ‘dangerous incidents’ or ‘high potential incidents’ for the purposes of the legislation. 

The Notification of incident and injury guide provides detailed information on the types of work, health and safety incidents that must be notified.

Fact sheet

• Notifying the Regulator of reportable events (PDF, 135.42 KB)

What you are required to do after an incident or injury occurs depends on the type of incident.

Call us

If there is a serious injury or illness, a death or a dangerous incident, you must:

• provide first aid and make the area safe if needed
• report the incident to us immediately by calling 1300 814 609 option 1 (24 hours a day, 7 days a week).
• preserve the site where the incident occurred until an inspector releases it
• log in to the Regulator Portal to access the incident lodged by the Resources Regulator and provide further information if required.

Submit an online incident notification

If there is an incident that results in illness or injury that requires medical treatment, other than diagnostic procedures, observation, counselling, first aid or therapeutic measures taken solely for preventative purposes, you must:

• make the area safe, if needed
• notify us as soon as possible (but no later than 48 hours) by completing the notify Resources Regulator form on the Regulator Portal. You are able to access this form at any time after you have submitted it to add further information.

If there is a high potential incident:

• make the area safe, if needed
• notify us as soon as possible (but no later than 7 days) by completing the notify the Resources Regulator form on the Regulator Portal. You are able to access this form at any time after you have submitted it to add further information.

Should you require a user account for the portal or to add a mine you operate to your existing user account then please email the Central Assessment Unit at cau@regional.nsw.gov.au

To submit an incident using the online incident notification form:

• go to the Notify the Resources Regulator form on the Regulator Portal
• complete the form details and then click the ‘submit’ button.

If you need assistance completing a notification please contact us during business hours on 1300 814 609 option 2 then 4.

All persons conducting a business or undertaking (PCBUs) at a mine or petroleum site are required to ensure the Regulator is notified of all incidents and injuries at mines and petroleum sites.

Mine and petroleum site operators will normally submit the notification, so other PCBUs must notify the mine or petroleum site operator of any incidents.

Notifiable incidents have different reporting requirements to other incidents.

Additional information – known as an ancillary report – must be submitted if there is a:

• fire-related to mobile plant
• failure of the explosion-protection characteristics of explosion-protected diesel plant at an underground coal mine.

To complete either of the ancillary reports above, log on to the Regulator Portal and provide the information as an addition to the original incident notification.

The information must be provided to us no later than 30 days after the incident was required to be notified to us.

Explosives legislation

Incidents related to loss, theft, suspicious activity that threatens security, or serious incidents involving explosives or explosive precursors at mines must be reported under the Explosives Regulation 2024.

A licence holder under the Explosives Act 2003 must immediately notify NSW Resources Regulator of the loss, theft - including attempted theft or any suspicious activity that threatens security - of explosives or explosive precursors at a mine. You must also notify other relevant authorities, including NSW Police and SafeWork NSW.

A licence holder under the Explosives Act 2003 must notify NSW Resources Regulator of any serious incident involving the handling of any explosives or explosive precursors at a mine. You are not required to notify us of a serious incident involving explosives or explosive precursors if we have been notified of the incident under the Work Health and Safety (Mines and Petroleum Sites) Act 2013.

How to report an explosives incident

To report the loss, theft, suspicious activity that threatens security, or serious incidents involving explosives or explosive precursors, you must:

• notify us immediately by calling 1300 814 609 option 1 (24 hours a day, 7 days a week) and submit the report an explosives incident form available on the Regulator Portal
• log on to the Regulator Portal and provide additional information as required
• preserve the area within a 4-metre radius of where the serious incident occurred
• not use, interfere or disturb the place(s) affected by the serious incident for a period of 36 hours after you have notified us.

However, the above requirements do not prevent any action:

• to help or remove a trapped or injured person, or to remove a body
• to avoid injury to a person
• to avoid damage to property
• for the purpose of any police investigation
• in accordance with a direction or permission of an inspector.

Explosives notification guide and form 

• Guide: Report an explosives incident (PDF, 128.03 KB)​​​​​