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How to request correction or suppression

NSW Resources is required by law to maintain public registers that include information about mining authorities, mineral claims, opal prospecting licences, petroleum titles, registered interests, arbitrations and collieries.

You can access information on the range of public registers maintained by the department.

What is personal information?

Sections 4 and 5 of the Privacy and Personal Information Protection Act 1998 defines personal information. This definition includes information about an individual whose identity is apparent or can reasonably be ascertained from the information. For example, a name or an address for an individual.

What is the suppression of personal information?

Any person whose personal information is recorded in a public register has the right to request that their personal details be suppressed, removed from, or not placed on, the register in limited circumstances.

The department will suppress the information in accordance with the request if it is satisfied that the safety or well-being of any person would be affected by not suppressing the information, unless the department is of the opinion that the public interest in maintaining public access to the information outweighs any individual interest in suppressing the information.

The ability to suppress is to protect people whose position or occupation requires a high level of personal security or people who have well-founded fears of violence or harm, for example, victims of domestic violence, police informants, judges, and/or senior police officers. 

Suppression of the information means that personal details, such as the person’s name and address, will be hidden from public view in the public register, and not disclosed when enquiries are made about a public register.

It is the responsibility of the person requesting that their personal information be suppressed to supply the department with sufficient evidence to consider and determine their request. 

NSW Resources will only grant a request to suppress personal information when satisfied that a person’s safety or well-being would be affected by not suppressing the personal information. 

NSW Resources will not suppress personal information where it is of the opinion that the public interest in maintaining public access to the information outweighs any individual interest in suppressing the information, or the department is unable to be satisfied that a person’s safety or well-being would be affected by not suppressing the personal information (perhaps from a lack of evidence provided).

How to request suppression of personal information

You can request to suppress personal information by contacting the department via email:

               Please include the following in your email body or provide via attachment:        

Your full name     

Contact phone number     

Contact email (if different)     

The register(s) you are requesting information to be suppressed from 

The personal information you are seeking to suppress (e.g. your name or address) 

The relevant application or title reference (if known) 

How your safety or well-being would be affected by not suppressing the personal information?

Evidence supporting your case, for example:

               o             police report/s

               o             an apprehended violence order (AVO)

               o             court documents

               o             medical evidence

Please add security to your personal information by adding a password. 

The department will aim to respond to your enquiry within 10 business days of receipt.

Note: It is the responsibility of the person requesting that their personal information be suppressed to supply the department with sufficient evidence to consider and determine their request. 

If insufficient evidence has been received, the department will first contact you to request additional or sufficient evidence to determine your request. 

If the additional or sufficient evidence is not supplied in the time frame requested, the department may decline a request for suppression, as it is unable to be satisfied that a person’s safety or well-being would be affected by not suppressing the personal information.

What is the correction of personal information?

Any person whose personal information is recorded in a public register has the right to apply to the department to access and correct any personal information the department holds about you if that information is inaccurate, incomplete, not relevant, or out of date.

How to request the correction of personal information

You can request to correct personal information by contacting the department via email:

  • Email: titles@regional.nsw.gov.au with the following subject ‘Request to correct personal information’

               Please include the following in your email body:         

Your full name     

Contact phone number     

Contact email (if different)     

The register(s) you are requesting information to be corrected 

The personal information you are seeking to correct     

The relevant application or title reference (if known) 

Why this personal information is inaccurate, incomplete, not relevant, or out of date?

The department will aim to respond to your enquiry within 10 business days.

More help

If you would like assistance with this request, please contact titles@regional.nsw.gov.au or call +61 2 4063 6600 (8.30 am – 4.30 pm) and we’ll work to respond to your enquiry within 2 business days.

For information on how the department manages privacy, please refer to our privacy statement and the privacy management plan.